Family Guide

Video Calling with Grandchildren

Stay connected with family through simple, safe video calls. Learn to use FaceTime, WhatsApp, and Zoom to see your grandchildren face-to-face.

Download the Video Calling Guide

Step-by-step instructions for FaceTime, WhatsApp, and Zoom, plus fun activities to do with grandchildren and troubleshooting tips.

Download Guide (PDF)

What's Covered

Choosing an App

FaceTime, WhatsApp, and Zoom explained simply

Call Preparation

Lighting, positioning, and testing before your call

Fun Activities

Show and tell, story time, and games to play together

Staying Safe

Protecting yourself from video call scams

Video Call Tips

  • Sit near a window for good lighting on your face
  • Do a practice call with an adult family member first
  • Look at the camera (not the screen) for eye contact
  • Schedule regular weekly calls to make it routine

Video Call Safety

Only accept video calls from people you know. If someone claiming to be your grandchild asks for money during a call, hang up and call them back at their regular number - this is a common scam. Real family members will never ask for passwords or urgent money transfers.

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