Handbook

Email Safety Handbook

Stay connected safely with family and friends. Learn how to spot dangerous emails and keep your inbox secure from scammers.

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Download the Email Safety Handbook

A large-print guide with real examples of phishing emails, red flag checklists, and simple rules for staying safe.

Download Handbook (PDF)

What's Covered

Spotting Fake Emails

Red flags that indicate an email is a scam

Safe Email Practices

When to click, when to delete, and when to ask for help

Phishing Examples

Real examples of scam emails and what makes them dangerous

Staying Connected Safely

Enjoying email with family while avoiding risks

Simple Email Safety Rules

  • Don't click links in emails from people you don't know
  • Banks and government agencies never ask for passwords via email
  • When in doubt, call the company using a number you already have
  • Delete suspicious emails - you won't miss anything important

Red Flags in Emails

Urgent language ("Act now!"), spelling mistakes, requests for personal information, unfamiliar sender addresses, or threats about account closure. If you see any of these, don't click anything - just delete the email.

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