Communication & Social

CSNP Senior Safety Resource | www.csnp.org

Guide

Communication & Social

Video chat with grandkids safely and connect with old friends. Learn to use Zoom, Skype, and messaging apps without security risks.

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Download the Communication Guide

Easy setup guides for video calling apps, plus safety tips to avoid scams that pose as family members in trouble.

Download Guide (PDF)

What's Covered

Video Calling Apps

FaceTime, Zoom, WhatsApp, and Skype made simple

Text Messaging Safety

Safe messaging with family and spotting scam texts

Social Media Basics

Facebook safety and privacy settings

Avoiding Communication Scams

Recognizing fake family emergency calls

Communication Safety Tips

  • Only accept calls from people you know
  • Schedule regular video calls with family
  • Ask for help setting up new apps
  • Never send money based on a phone call alone

Grandparent Scam Warning

If someone calls claiming to be a grandchild in trouble and asking for money, hang up and call your grandchild's real number. Scammers use AI to fake voices. Never send money without verifying the person's identity through a separate call.

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